Here are some links and other information that you might enjoy and find helpful:
Pen Making Videos
Tuning a Fountain Pen
Click here for help in understanding steps that can be used to make a fountain pen write properly.
Mechanical Pencil Maintenance
Click here for a video.
Filling a Fountain Pen
Ink pumps or ink cartridges may be used in all of our fountain pens. Simply unscrew the nib end of the pen. Pull out the pump to insert a cartridge or unscrew the cartridge to insert an ink pump. Even though cartridges are not threaded, it is helpful to screw them slightly into place to help prevent them from dislodging.
Other Great Links
Pens by Norman does not sell bottled ink or ink cartridges on line. Here are links to suppliers you might try.